Privacy Policy

What we collect

Account data: your name, email address and sign-in records.

Business data you enter: call signs and FRNs you add; customer names and contact emails you enter (dealers); renewal notes, stages and messages you send through the product; public FCC ULS license data, which we store as published by the FCC.

Billing: handled by Paddle.com as Merchant of Record. We never see or store your card number; we receive your subscription status and a Paddle customer ID.

Basic usage logs (pages visited, errors) to keep the product working.

How we use it

Only to run FreqKeeper: showing your dashboard, sending the reminders you configure, sign-in links and billing notices. We don't sell your data or use it for advertising.

Who processes it

Infrastructure providers that host and deliver the service: Vercel (hosting), Neon (database), Resend (email) and Paddle (payments). Each processes data only on our instructions.

Retention and deletion

We keep your data while your account is open. Delete your account from Settings and we erase your business data within 30 days, except records we must keep for tax purposes.

Your rights

You can request a copy, correction or deletion of your personal data by emailing support@tenpennyhq.com.

Free license check

The public license check stores a one-way hash of your IP address and the call sign you looked up, only to limit abuse (20 lookups per hour). It never shows full email addresses, phone numbers or street addresses.

Weekly data loader

Our weekly job downloads the FCC's public file from data.fcc.gov and runs on GitHub Actions. It identifies itself with a contact email.

Contact

Enes Bulanık, trading as Tenpenny · support@tenpennyhq.com